Terms of service
Last updated: [date of launch]
1. About these terms
SS Visualist is provided by [Your full legal name], a sole trader trading as SS Visualist, [postal address] ("we", "us"). These terms apply when you buy or use SS Visualist. SS Visualist is a service for businesses — cafés, restaurants, bakeries and similar venues. By paying, you confirm you're using it for your business.
2. The service
You upload photos of your dishes and venue. We create retouched, delivery-safe versions of your photos and new angles of the same dish in your venue's style, plus files sized for common platforms. New angles are created with artificial intelligence and can contain mistakes.
3. Your responsibilities
- Check every image before you publish it. Make sure it shows the dish as you serve it, including portion size and ingredients.
- Use the delivery-safe photos for delivery apps, and follow each platform's own photo rules. Some platforms, including Deliveroo, don't accept AI-generated images.
- Keep allergen and menu information accurate yourself. We don't provide allergen advice.
- Only upload photos you own or have permission to use, and avoid photos where people can be recognised.
- Don't use the service to mislead customers or for anything unlawful.
4. Plans and payment
- Prices are shown on our website in pounds sterling. No VAT is added.
- The Trial is a single payment for three dishes.
- Starter and Pro are subscriptions that renew automatically each month or year until you cancel. Each plan includes a number of dishes per month; unused dishes don't carry over.
- Extra dish packs stay available while your account is open.
- A "dish" is one uploaded photo processed into its set of images, including the free retries shown in the app.
- Payments are processed by Stripe. You can see invoices, change your card or cancel from your account.
5. Cancelling and refunds
You can cancel a subscription at any time. It stays active until the end of the period you've paid for, then stops. We don't refund partial periods or used dishes. If a dish fails completely, we return it to your allowance automatically. If something goes wrong on our side, contact us and we'll put it right.
6. Your content
You keep all rights in the photos you upload and the images created from them, and you can use the images for any business purpose. You give us permission to store and process your photos only to provide the service. We won't use your photos to promote SS Visualist without your written permission.
7. Availability and changes
We aim to keep SS Visualist available but can't promise it will never be interrupted. We may improve or change features. If we make a change that significantly affects your plan, we'll tell you at least 30 days before, and you can cancel.
8. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law. Otherwise, we are not liable for indirect or consequential loss, or loss of profit, revenue or goodwill, and our total liability is limited to the amount you paid us in the 12 months before the claim.
9. Ending your account
You can close your account by emailing us. We may suspend or close accounts that break these terms. Section 6 explains what happens to your photos; our privacy notice explains how long we keep data.
10. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.